Crowne Pointe Theatre Rules
These rules, procedures, and restrictions are in effect to provide you with a safe and secure movie going experience. If you have any questions or concerns, please contact a Manager at any time. A suggestion box is in the lobby and we welcome your feedback.
Ticket Refund Policy
Please note that ticket(s) purchased are only valid for the film and showtime specified. If you cannot use a ticket or we cancel the show you may choose a refund, exchange (additional charges could apply) or receive a pass good for any show any time. Please see a manager at the theatre for refunds. When coming to the theatre for a refund make sure you have your confirmation number or the credit card you used to charge the ticket(s).
“R” Rated Movie Policy
We may at our discretion check Identification for movies with an “R” rating. If you are under 17 and wish to attend an “R” rated movie, we require that you are accompanied by a parent or a guardian who is at least 21 years old.
If at ANY time you need help or have a concern, please visit our lobby and ask for a Manager to assist you. Thank you for following our rules and enjoy your movie.